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Help Desk  

Contacts and other helpful information for the Spring Hill College Help Desk
Last Updated: Aug 26, 2014 URL: http://libguides.shc.edu/helpdesk Print Guide RSS UpdatesEmail Alerts

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Welcome

At Spring Hill College, the department of Information Technology Services is dedicated to providing quality infrastructure, technical, and software support. Whether a campus user has a question about the use of a software application; needs assistance with College-owned equipment or needs to reserve multimedia equipment for a presentation, ITS staff are prepared to help.

What We Do:

  • 1st Point of Contact for Tech Questions'
  • Software Support
  • Hardware & Network Questions Answered
  • Respond to Network Problems
      

    Hours of Operation

    There are 4 ways to contact the Help Desk:

    1. Reporting a problem in SchoolDude                    

    Access Code:  650140160 

    2. Via email at helpdesk@shc.edu

    3. By Phone at (251-380-2276)

    4. In person at the Help Desk on the First Floor of Burke Library 

     

    The Help Desk is staffed live during these hours:

    • Weekdays: 8:00 AM to 11:00 PM

    • Saturdays: 9:00 AM to 5:00 PM

    • Sundays: 1:00 PM to 11:00 PM

    After hours, and on holidays you can contact them by voicemail at (251-380-2276) or email at helpdesk@shc.edu

     

     

        
       

      Help Desk

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